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Mekan
11-25-2009, 11:02 AM
Hello,
i just installed Holdem Manager and the Program asks me for my Username/Adminpw, but afterwards it says, that it does not find any license on my pc - which is just natural, as i did not have any chance to register to product yet. The Registration/Keyreset via web does not work either, because the key is unused yet. I already tried reinstalling via RevoUninstaller & Rebooting several times, i tried disabling/uninstalling my Firewall & my Antivirus-program, but nothing seems to work.

Does anyone know a Solution?

p.s.: that's what HM tells me after i enter my Username/Adminpw :




License Failure Details
--------------------------------------------------
11/25/2009 2:58:01 PM
HoldemManager.frmLoading
--------------------------------------------------

A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Programme\RVG Software\Holdem Manager.

No licenses found in C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\XHEO INC\SharedLicenses.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in HoldemManager.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Omaha Professional (POM-)" in HoldemManager.
Serial number not provided.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

System Info
--------------------------------------------------

Timestamp: 2009-11-25T14:58:01 / 2009-11-25T15:58:01
Entry Assembly: HoldemManager, Version=1.9.1.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Programme\RVG Software\Holdem Manager\
Platform: Windows XP Home 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3603
Process Bitness: 32-bit
Culture: en-US / de-DE
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 1NYA1-21JJQ-XGTWU-H1G3U-3DVTS-2KFMX

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3751 for .NET 2.0
C:\Programme\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.9.9.3 / 7.9.9.3 for .NET
C:\Programme\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.9.1.0 / 1.9.1.0 for .NET
C:\Programme\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3603 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

netsrak
11-25-2009, 12:31 PM
Please check this: http://forums.holdemmanager.com/showthread.php?t=20612

Mekan
11-25-2009, 12:41 PM
First of all, we need to enable the option to see Hidden Files and disable "Hide System Protected Files": http://www.bleepingcomputer.com/tuto...utorial62.html

I did this.

Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

The Folder C:\Program Files\RVG Software\Holdem Manager does not even exist on my pc, i'm not sure why that is so Oo

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

Same Here, the file HoldemManager.lic does not exist.


3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

I did this, but it didnt change/help anything :/


sigh..

edit : would it help, if i had some "blank" license files (with 0 days left) just so i can start the program & enter my license? if yes, could someone generate/send me those? (for clarification, im not trying to scam or anything like this. i just want to start the program :) )

fozzy71
11-25-2009, 08:23 PM
This may mean that the new code hasnt been activated yet. Please email your details/questions to sales@holdemmanager.net, with a link to this thread.

Mekan
11-25-2009, 09:11 PM
Yeah, the new code hasn't been activated yet, because i can't open HM to the point, where it lets me enter my activation key.

But anyways, i sent an E-Mail and hope, that my Problem can be solved. Else i'll just format my PC i guess >_>