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View Full Version : Hardware failed, now my keys are invalid on new computer



newtoforums
11-24-2009, 05:03 PM
So, long story really short. The past month has been the worst computer experience I have ever had. Basically, my laptop and desktop drives were corrupted (lucky timing eh?) and I had to get a new desktop and reinstall Windows on the laptop.

I was unable to uninstall HEM prior to this. Now, when I go to install HEM on the new machines, it will not activate because my keys are still registered on the old unusable machines.

Is there anyway I can still use this keys without having to repurchase HEM? Can you invalidate the old keys and then supply me with 2 new ones?

Thanks for the help.

netsrak
11-24-2009, 05:35 PM
Please reset your key via our registration system (link in my signature)