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View Full Version : the program has simply stopped working



gmf43
11-24-2009, 01:47 AM
After spending several hours trying to get HEM to work on windows 7, it worked fine for a few hours with FTP. Now, the HUD no longer works, and it says that the auto-import is goign but no hands are being imported, and nothing is happening on that screen suggesting any function is being performed. When I click "stop import" the button just says "stopping..." and nothing happens.

Patvs
11-24-2009, 06:05 AM
When you click "stop import" and the button just says "stopping..."
Sometimes it can take a LONG time before it actually stops. (especially if it was busy importing)

To fix the HUD:
Make sure your auto import folders are setup correctly and there is a separate archive folder.
HMhud.exe, HoldemManager.exe and dbcontrolpanel.exe in the HoldemManager folder must all be started as administrator, so give them administrator privileges in Windows, of turn off the User Account Control (UAC) (http://www.petri.co.il/disable_uac_in_windows_vista.htm) in Windows and reboot.

And use the latest HEM update (1.09.02 of course)