View Full Version : can't open hem due to error
clayfish
11-23-2009, 10:32 PM
'The following error occurred when trying to open the database: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.'
it was working fine yesterday but this morning i got this msg when i tried to open hem.
dlpimpin
11-23-2009, 11:00 PM
I am having the same problem. I have not been able to use my HEM since the "not real" virus I got from an update. I have downloaded the current patch, still cant get past the postgres page. HEM is useless to me at this point.
netsrak
11-24-2009, 07:54 AM
Reboot your computer.
If that doesn't help check your firewall settings: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=164
Special Kaspersky Problems: http://forums.holdemmanager.com/showthread.php?t=21610
If you need further help please come back with more details about your system.
I'm having exactly the same problems. I'm a total noob when it comes to fixing stuff like this and when I tried to follow the instructions given, I couldn't even find the compatability tab so any advice that can be given in really basic terms would be much appreciated.
Thanks.
The problem started for me on Sunday.
Patvs
11-24-2009, 10:26 AM
@reg pm sent
shoma
11-25-2009, 10:47 AM
I had exactly the same problem: Unable to read data from the transport connection, so I made a new database. I realize now this was an error but is it too late to switch to the old database?? How could I do that?
tiratrocos
11-25-2009, 11:26 AM
In HEM go to options\database management, click connect and you should have the older one there.
I had the same issue today (unable to read...) after a windows update. I've just stopped and started the service as Fozzy stated on other thread and all is ok now
Didn't even need to reboot or delete the pid file :cool:
This is usually a firewall or windows update issue.
First try to reboot. If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.
If no help, try this:
Start > Programs > PostgreSQL > 8.x > Stop Service
Start > Programs > PostgreSQL > 8.x > Start Service
Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
Please try following all of these FAQs, step by step:
1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261
If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.
shoma
11-25-2009, 11:34 AM
thank you so much! It worked!:D
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