WarrenD
11-22-2009, 08:53 PM
sorry meant they "lost" my info....
Hi
Recently I had to restore the factory settings on my laptop. I reinstalled HEM and Postgres but of course I don't have the code - I never thought this would happen.
I emailed support and they can't find any record of my email address, my name or my debit card number. I know I bought the Small Stakes HEM directly through the site and I even have a bank statement that includes the transaction information. I hate to post a message here, but it's been about 3 hrs now since I heard from support and I'm just wondering if you have any ideas of what I can do to fix this. There is a phone number for HOLDEMMANAGER NET on my statement. I called it and I can't even make out what the voice mail prompt says. It sounds like someone's personal phone #. Is there anyone I can call about this?
Thanks
Hi
Recently I had to restore the factory settings on my laptop. I reinstalled HEM and Postgres but of course I don't have the code - I never thought this would happen.
I emailed support and they can't find any record of my email address, my name or my debit card number. I know I bought the Small Stakes HEM directly through the site and I even have a bank statement that includes the transaction information. I hate to post a message here, but it's been about 3 hrs now since I heard from support and I'm just wondering if you have any ideas of what I can do to fix this. There is a phone number for HOLDEMMANAGER NET on my statement. I called it and I can't even make out what the voice mail prompt says. It sounds like someone's personal phone #. Is there anyone I can call about this?
Thanks