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altss
04-10-2012, 04:57 PM
Hello.
HEM I is not displaying hud when I play pacific pot limit holdem. What is the problem and how to solve it? ( It dislplays hud just fine when I pllay tourney or no limit)
thank you.

Patvs
04-11-2012, 01:27 AM
Set the lobby language of the poker client in English.

Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_010Apr2012a.exe

altss
04-11-2012, 05:43 AM
after updateing HEM it dos not start no more. It will display the regular initialising hem/validating manager or somethong and turn into a white window with heading holdem manager 1.12.10 and the window stays all white for ever.
what is the next move ?

netsrak
04-11-2012, 06:16 AM
Note the HM1 update will perform a big database update when you run it.
So ignore any "not responding" error but wait for the program to unfreeze and the database update to finish. Make sure you have enough of free diskspace.

altss
04-11-2012, 10:24 AM
lobby is in english and I completed the update. still not gettting any stats in pot limit tables.
in addition it started to screw up the stats postitions. I set the stats position correct click fix stats. then i open up another table 8 guys stats are in the right spot, and the last set of stats is on top of someones stats. this happens again with new tables.
if I uninstall and reinstall hem will my database, hud disain and popup disain remain ?
thank you.

altss
04-11-2012, 10:55 AM
also I just saw that I have put the stats where they should belong and a player leaves and another one joines that stats mess up their positions real bad.

Patvs
04-12-2012, 04:12 AM
Have you setup the seating preferences: http://faq.holdemmanager.com/questions/34/PreferredSeating

altss
04-12-2012, 04:45 AM
both in poker client and hem, and have ticked fix stats positions.
I have played without a problem with this setting for about 4 months, stats were good. after update they are messed up. and potlimit games got a solution with table finder.

Patvs
04-12-2012, 05:33 AM
Email us a handhistory file of a pot limit table.
With a link to this thread in the email.

altss
04-12-2012, 08:28 AM
will do when I get home, but for now, how could i reinstall hem without losing my settings (disained popup)

Patvs
04-12-2012, 06:00 PM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_012Apr2012a.exe%20.exe
(update won't interfere with your settings)

If you want to uninstall/reinstall with the full installer, export your HUD first, and backup the HoldemManager/Config folder (that holds your popups)

paraguaiiii
09-27-2012, 09:35 PM
I'm having trouble letting the stats in the right place, a table is good the other is bad, this occurs at tables 9max.
When I fix one another is bad.
following photos to see if there is something wrong.
I thank
http://a7.sphotos.ak.fbcdn.net/hphotos-ak-prn1/51829_2439468203975_2100878336_o.jpg

http://a1.sphotos.ak.fbcdn.net/hphotos-ak-prn1/621295_2439470724038_1789111009_o.jpg

84862

paraguaiiii
09-27-2012, 09:55 PM
I'm having trouble letting the stats in the right place at 888poker, a table is good the other is bad.
When I fix one another is bad.
in HUD option> play preference> use for> I marked all boxes and left the site pacific.
seating preference already set up all accents (accent 10max 4), (9max accent 4)
the pacific accents are all right, I took as a base the images I saw in HM forum.
I could receive support via skype + teamviewer?, I do not speak English, so I have more difficulties.
please send MP

Patvs
09-27-2012, 11:00 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Sep2012.exe

Which settings do you have for hud options--> seating preferences--> Pacific--> 9max and 10max?


Also read this thread: http://forums.holdemmanager.com/manager-general/333512-hud-stats-keep-moving-around-randomly.html