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budge
04-10-2012, 04:38 PM
Hi I had the trial version of holdemanager 2 and it expired so today i purchased it. I logged into my holdem manager account to put the liscence agreement number in etc. I copy and pasted the liscence number from the email i got from yourselves after purchasing it. And i keep getting the message when i am on my account page in red letter saying PRODUCT REQUIRED. And when i try to open holdemmanager i get a message saying contact customer support as this cannot connect to the server . A quick repsonse would be appreciated thanks

Patvs
04-11-2012, 12:59 AM
Try it again with a different browser.
If you get the same error, email sales@holdemmanager.com with the license number you're trying to activate it with.

Number should start with HM2, so copy paste the full code
HM2-xxxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx