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AlienPump
11-21-2009, 06:54 AM
i am a big fan of the everest poker triple tourneys, but when I go to the final table something happens and HEM doesnt work anymore, it doesnt display stats, last hand or anything, its like its been just closed.

anybody got any suggestions how to fix that so I have stats on the final table as well?

netsrak
11-21-2009, 10:15 AM
Please try to identify the table with the table finder:

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If that doesn't help:
Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

AlienPump
11-21-2009, 03:59 PM
The trick with the red thing doesnt work.. I got the same problem with another tournament on Everest, multi table, after the 1st table it was over and the red thing didnt work again.
Got you those screens, hope you guys can figure it out, thanks for your time.

2890

2891

2892

2893

2894

fozzy71
11-21-2009, 08:30 PM
Please update to the latest version 1.09.02 and try to reproduce the problem - http://www.holdemmanager.com/downloads/HmUpdate.exe


When you do, try and get one more screen shot this time.

The \program files (x86)\rvg software\holdem manager\importing\hud data folder.

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

AlienPump
11-22-2009, 05:27 PM
Ok guys, the latest version didn't do the trick.

I noticed on one of the screens (screen 2) that it says on the table Players (0/2) do you guys think that might have something to do with it? Because its a full tourney table...

netsrak
11-23-2009, 05:42 AM
Please mail the original handhistory files of such a tourney with a link to this thread to support@holdemmanager.net