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View Full Version : Titan poker - HM doesnt import all the hands



Toluvel
11-20-2009, 08:28 AM
Hi,

I have the latest version of HM. When I play on Titan poker, my HM imports only some of the hands I play - f.e. I played a session just now and I was up a few dollars but my HM claimed I broke even and didn't see some of my hands. I can see that in my Titan poker history folder there are some XML files with my hand history but when I tried importing them manually, nothing happened. I have my history folder added to autoimport of course.

Can anyone help me out please?

fozzy71
11-20-2009, 11:48 AM
Make sure you have 1.09.02, if not update again.

Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder.

Try a new session with auto-import. A new handhistory file should be generated.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please www.7zip.org the problem hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

fozzy71
11-21-2009, 12:52 PM
They imported fine for me. Please try creating a new DB.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.