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View Full Version : Hud disappears at about 20 min of openning a table.



sebalpda
11-20-2009, 01:33 AM
Pretty much explained in tittle. I open a table, play 20 min with stats, and then somehow stats disappear, although autoimport still working.

I was in ipoker, and no problems at all, now I moved to FTP and I have this trouble.

fozzy71
11-20-2009, 05:36 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Next time it happens try to turn on HUD Options > Tables Preferences > [x] Force on Top and see if it reappears.

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

carr1
11-21-2009, 08:05 AM
The same thing is happening to me on FTP. The auto import works fine. Just the HUD is messed up. Mine works for about 5-10 hands then stops. Then I exit HEM and come back and the HUD displays old information and will pop on and off.

I enabled "force on top." This did nothing but make the HUD stay up w/ old info and on top of other apps as well.

NOTE: The HUD works fine on every other site I use. Just not at FTP. I haven't played at FTP for 2+ months.

I guess I'll have to download the newest beta. I just hate doing that. I've had to start from scratch at least 3-4x before. A royal pain on my vista machine.

carr1
11-21-2009, 08:41 AM
The update was a cinch. HUD seems to work now.