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Ajax
11-19-2009, 10:19 PM
I have noticed that sometimes when i am playing at a table, the stats reset to zero hands played. Trying to figure out why this happens.

Two pices of info that might be needed. First, I sometimes shut down Holdem Manager for a while, then restart it. Could that make the table stats reset to zero?

Second, I was having some trouble with my PC freezing up on me, so I would turn it off, restart, then go back to playing. Could that make the table stats reset to zero?

fozzy71
11-20-2009, 04:57 AM
Yes, and yes.

What are your machine specs?

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.