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View Full Version : Hud not working on PS euro tables



dreamtech129
11-19-2009, 11:46 AM
How to make it work ?

raidje
11-19-2009, 12:41 PM
Wait for the 1.10 release.

fozzy71
11-19-2009, 02:10 PM
Wait for the 1.09.03 release.

fyp

This will be fixed in our next release. 1.09.03

The hands will still import as $'s until we add the multi-currency support in the 1.10 beta versions.

raidje
11-19-2009, 02:48 PM
Ah thats nice work!

Another question comes to mind;

You say they import as $.
Do i have to wait for 1.10 to import correctly or will HM reverse all the $ back into Euros?

netsrak
11-19-2009, 03:56 PM
You will need to reimport the hands.

dreamtech129
11-27-2009, 11:19 AM
BUMP! Got 1.09.03 and still not working :(

fozzy71
11-28-2009, 02:58 PM
1) Are the hands importing? – if not then Please www.7zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

2) If hands are importing:

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The poker client and table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder. Please www.7zip.org the files here and email them to me at fozzy@holdemmanager.net, with a link to this thread.

4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

fozzy71
11-28-2009, 05:54 PM
All the hands sent to us import fine. Try changing your regional settings to English (US) and try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54


If that doesn't help please email the hands to me and post screen shots as described above.

dreamtech129
11-29-2009, 08:15 AM
Hands aren't importing, table finder doesn't work.

netsrak
11-29-2009, 09:30 AM
The hands are importing fine for us here.

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The poker client and table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder. Please send these files in to support, with a link to this thread.
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

We need more infos because at the moment we can't reproduce it.

fozzy71
11-30-2009, 09:44 PM
I have forwarded this thread to the developer for a reply.

fozzy71
12-01-2009, 12:33 PM
Anyone still having this problem:

Please www.7zip.org the hands and email them to me, attached to the following email:

Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.

dreamtech129
12-02-2009, 09:52 PM
any progress with this? on the import tab in hem it says there are import errors when im playing on the euro tables, is there any way to view those errors and figure what's causing it?

netsrak
12-03-2009, 05:31 AM
Hi, we are still working on this. The funny thing is it worked for me when i tested it some days ago with 1.09.03.

For errors you can check the files in the Logs folder and in the importing\import errors folder. But there is not much information in it.

r0me0X
12-07-2009, 05:44 AM
hi so should i make the zip file and sent it to you ? i have the latest version

r0me0X
12-07-2009, 05:47 AM
Hi, we are still working on this. The funny thing is it worked for me when i tested it some days ago with 1.09.03.

For errors you can check the files in the Logs folder and in the importing\import errors folder. But there is not much information in it.

YEA my friend played too some days ago and didnt mention about any problems so i guess he had no problem

dreamtech129
12-10-2009, 09:40 PM
bump :(

fozzy71
12-10-2009, 11:38 PM
Please email me so I can take a look at your machine first hand. Send it to fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.

fozzy71
12-20-2009, 07:08 PM
Can you please zip and email me some of the Euro hands from this month, from your \hmarchive. The developer wants some of the original hands and I forgot to grab some when we had our session.

Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). You can probably just zip up the whole \2009\12 folder for December.


To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=56


Please www.7zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

Rvg72
12-21-2009, 12:55 PM
Hi, this looks like it is fixed in beta 5 although it is hard to duplicate the problem since it seems to depend on a combination of Operating system language, regional settings and postgresql database language.

Beta 5 should be released late tonight or tomorrow

Roy