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View Full Version : Hands Importing but not appearing in hand viewer



markbris
11-18-2009, 09:47 PM
I've been having a problem recently where the hands are importing, my hud is updating numbers, but when i check in the hand window for that tourney, not all the hands are there. Today i had a tourney with 418 hands and it randomly stopped like halfway thru and only shows about 220 or so but the hud kept updating the whole tourney thru. I can email the HH.

markbris
11-18-2009, 11:37 PM
this happened twice today, both times in tournaments that I made it deep, actually just looking now, it appears it stopped in both tournaments around the time I think I made the money. Where can i email the hh's to?

fozzy71
11-19-2009, 12:30 AM
Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

Then delete the tourneys from the dataview tab and import them again, and/or try importing them to a new DB for a test. If the new DB doesnt import them properly Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754