hem has stopped working for me (win7)

[diablo0000]

just updated to win7 rtm version - and suddenly i am asked to grant permission atleast once as an admin in order to use holdem manager - after this it then tells me a valid licence cannot be obtained and to contact rvg for assistance.

user access control is off - i have tried to reset my serial number via your website but again it doesnt change anything.

i have my serial but do not want to post it here.

could somebody help me out please?

thankyou

[fozzy71]

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Problems Registering Holdem Manager:

Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, contact support@holdemmanager.net - DO NOT delete any other files with similar names. Please attach your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to the email.

[diablo0000]

thanks fozzy have tried your suggestions but without any luck - will contact support with the log file as suggested

regards