Can't open HM

[Rasha]

Hello,

I'm trying to install HM and the installation process runs smooth. However after I'm done installing. I keep getting the same error message (attachment).
I tried doing a hard reset with revo, I re-downloaded HM and the latest patch and everything a bunch of times, but nothing seems to fix this.
Any ideas, what options I still have left?

[fozzy71]

What OS, Firewall, and anti-virus?

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.