tignetan
11-17-2009, 10:40 AM
Hello,
Sorry for my english (french speeking).
I've downloaded the trial version of HM yesterday. Could'nt make it work. Took time to read forum but hundreds of pages. Found the main questions to ask myself before to post here. So here are my answers. Thank you for your help.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Trial version 1.09
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
PokerStars - CashGame - 6max and 9max. Didn't try any other room.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes, as far as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Tignetan\AppData\Local\PokerStars\HandHis tory
5) Are the hands being imported into Holdem Manager?
The table and first hand is imported, not the following ones. There is only the first hand in the HEM data folder. And the HUD data folder is empty
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
Yes, not always. need to restart HM with PS running.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes
Sorry for my english (french speeking).
I've downloaded the trial version of HM yesterday. Could'nt make it work. Took time to read forum but hundreds of pages. Found the main questions to ask myself before to post here. So here are my answers. Thank you for your help.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Trial version 1.09
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
PokerStars - CashGame - 6max and 9max. Didn't try any other room.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes, as far as I know
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Tignetan\AppData\Local\PokerStars\HandHis tory
5) Are the hands being imported into Holdem Manager?
The table and first hand is imported, not the following ones. There is only the first hand in the HEM data folder. And the HUD data folder is empty
5a) Do they import if you create a new database?
Yes
6) Have You Tried the Table Finder and did it work?
Yes, not always. need to restart HM with PS running.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes