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scrosby
11-16-2009, 12:50 PM
I am not able to pull up my stats for the entire year. I keep getting the error message that says "Connection establishment timeout. Increase timeour value in ConnectionString." I am able to pull up each month individually and everything else seems to work fine besides that. I do have a very large database. I am running vista and version 1.09 beta
23a.

Thanks

fozzy71
11-16-2009, 03:57 PM
This is often a firewall issue. What firewall and anti-virus are you using?

Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe


First try to reboot. If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

scrosby
11-16-2009, 10:30 PM
Im still not able to get it working. I have found out that I am able to get the sessions and graphs tab to work, but not the reports tab.

Is there a way to see my bb/100 in a tab besides the reports tab?

fozzy71
11-17-2009, 12:05 AM
No, I dont think so.

You never told me what firewall and anti-virus you are using. Did you try setting exceptions? Please try uninstalling any firewall and anti-virus software and reboot to see if it solves the issue.

scrosby
11-17-2009, 11:08 AM
I tried allowing exeptions.

I am using the basic Windows Vista Firewall and McAfee VirusScan v8.5i.

netsrak
11-17-2009, 11:23 AM
If the rest is working i think its just a performance problem. The database statement takes too long to execute or your harddisk is to full.

Please try the Performance tips from the link in my signature. Not much else we can do.