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doublekillss
04-04-2012, 11:26 AM
When I play more than one zoom table, i can mark hands using HM2 only in the first table, in the other ones the option is in grey. When I use the table finder, apparently the HM2 is only receiving hands from that first table, but the HUD works and updates in all tables... Also, yesterday it was working fine and I didn't do any updates, nor Stars or HM2.

EDIT: I fortgot to mention that when I try to use the table finder HM2 crashes, gives me an error and asks if I want to send a report.

Patvs
04-04-2012, 09:22 PM
Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)

Update to: http://www.holdemmanager.com/Downloads/6596_Hm2AutoUpdate.exe

Patvs
04-04-2012, 09:23 PM
When there is a crash, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: c:\documents and settings\{username}\appdata\HoldemManager

doublekillss
04-06-2012, 09:01 PM
I tried all the suggestions but the problem remains. I sent an email with the full log text