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View Full Version : Holdem Manager keeps crashing!



wayno567
11-15-2009, 09:18 AM
Hello all!

I just installed Holdem Manager on my laptop correctly (which runs Windows 7 Ultimate at the moment).

When i start the app, it will only work untill i click on 'Try', then i always get this error message (dutch):

http://www.bistrodesaeck.nl/error.jpg

"Look online for solutions and close the program"
"Close the program"

If I don't click on any of those two options; the program will launch but it doesn't work as well as it should.

Can anybody help me with this problem?

Cheers!
wayno567

fozzy71
11-15-2009, 11:21 AM
What firewall and anti-virus?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 4 beta 2.