HUD @ Ongame

[FoldRiverPlz]

Hi

I was setting up my earlier today and everything seemed just fine.
I found the C:\Users\Thomas\AppData\Local\P5\HeyPoker\handhist ory + subfolders

I started to import hands and HEM registered the hands and I can find them in the handhistory folder.

Well the HUD didn't pop up. Then I went to the table manager but it said:

"I can not find any unattached hands. Please wait until the Manager has imported some


I have tried to relaunch the HUD as well, but nothing happened. I've also tried to delete the handhistory folder, and then it created a new one. So I'm not sure what to do.

Edit: I found out that HEM is not importing. It says: files imported: 1 of 1"

and then Hands imported: 0

Whats the problem?

[fozzy71]

Please update to the latest version 1.09.02 - http://www.holdemmanager.com/downloads/HmUpdate.exe

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[remete13]

Trying to answer your questions.

1) What version of Holdem Manager are you using?
1.09.02


2) a. What poker site are you playing on and does the problem occur on more than one site?
pokerstars, fulltilt, absolute, Bwin it occurs only on bwin
b. Which type of game(s) are you playing? NL, FL, Omaha, SnGs, MTT
NLHE
c. Have you clicked on the Start Auto Import button?
yes

3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.

4) Check to see if the hand histories are showing up in the correct folder.
The hand histories exist for sure, because the hands are imported. I can see my graph, stats etc correctly, only the HUD is not working, the the table manager does not see the tables I'm playing.

In Holdem Manager, navigate to Options > Configure Auto Import Folders and verify that the location of the folder Holdem Manager checks for is the hand histories folder of your poker client.

While playing, go to that folder on your PC and see if new hand histories that correspond to the tables your playing at are showing up. This is not relevant where the site uses a database like on Ongame or Prima.

If you can see the hand histories, right-click on the hand history, choose Properties and you should see the location of the hand history. Please highlight that location and copy and paste that location into the answer. This can be done by highlighting the text by holding down the left mouse button while highlighting the text and then right-clicking while the text is highlighted and choosing copy and then paste it into the forum.

4) If the hand histories are not showing up in the folder, then go back to the FAQ, as they should show you how to check the settings in the lobby to configure the poker site to save the Hand History and make sure its sending the Hand Histories to the correct location. Contact your poker site if your unsure to find out where you can set the location of the hand histories to save to.

5) So by now you should have confirmed in answering each question that you have setup the folders correctly and the hands are appearing in the correct folder.

Are the hands being imported into Holdem Manager? Test this by playing a couple of hands and then going to the Reports tab in Holdem Manager. Navigate to Filter > Clear and for the date filter choose today. Do the hands that you just played import successfully?
yes
5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.

6) Have you tried the Table Finder and did it work?
yes i tried, did not work
7) If you open the hand history files, are they written in English? Note that they should be. If you have problems with SnGs and/or MTTs please try it with the english client of your pokersite.
yes they are
8) Make sure UAC is disabled and unselect it and restart if it is.
it is disabled
9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

[fozzy71]

The table finder couldnt find any unattached hands?

Open the ExeNames.txt at C:\Programme\RVG Software\Holdem Manager\Config

Change it as described in post# 15 of this thread, to match your own bwin executable file:

http://www.holdemmanager.net/forum/showthread.php?p=92521#post92521

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

[remete13]

Wow, it's working perfectly.

Thanks Fozzy.