threegoldstars
11-14-2009, 12:31 PM
I am a new customer.
I am getting a .NET Framework "Unhandled exception has occurred in your application...index was outside the bounds of the array" error when I try to load the Leak Buster filters. This occurs on some, but not all, filters.
One example is Filter 36 - Flop Float.filter.
I have copied and pasted the details of the error message below. Fabio was notified of this error several days ago and he told me to install the latest version of HEM, which I did, but this did not help.
Please let me know what is being done about this. If I cannot get full functionality, I would like a refund. I fully understand that problems are not solved overnight, but I do expect some form of communication to let me know what is going on, rather than feeling like my problem was shelved and no one is doing anything about it.
Thank you very much...the error message is below.
**** Exception Text **
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at HoldemManager.Filter.ParseFilterFromString(String Filter)
at HoldemManager.CommonFunctions.LoadFilter(frmMainNe w MainWindow, LabelX FilterLabel, String CurrentTabName, Filter CurrentFilter)
at HoldemManager.PlayerFilterBar.k(Object A_0, EventArgs A_1)
at DevComponents.DotNetBar.BaseItem.RaiseClick(eEvent Source source)
at DevComponents.DotNetBar.BaseItem.InternalMouseUp(M ouseEventArgs objArg)
at DevComponents.DotNetBar.PopupItem.InternalMouseUp( MouseEventArgs objArg)
at DevComponents.DotNetBar.ButtonItem.InternalMouseUp (MouseEventArgs objArg)
at DevComponents.DotNetBar.MenuPanel.OnMouseUp(MouseE ventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.MenuPanel.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3603 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.9.1.0
Win32 Version: 1.9.1.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.9.9.3
Win32 Version: 7.9.9.3
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3751
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.75
Win32 Version: 1.0.9.75
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
KeyGenerateClassLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/KeyGenerateClassLibrary.DLL
----------------------------------------
GlassButton
Assembly Version: 1.3.2.29932
Win32 Version: 1.3.2.29932
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/GlassButton.DLL
----------------------------------------
EnhancedWebBrowser
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/EnhancedWebBrowser.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.12.0
Win32 Version: 2.0.12.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.16
Win32 Version: 1.0.0.16
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 1.98.4.0
Win32 Version: 1.98.4.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
hemff
Assembly Version: 0.0.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/hemff.DLL
----------------------------------------
msvcm80
Assembly Version: 8.0.50727.3053
Win32 Version: 8.00.50727.3053
CodeBase: file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727. 3053_x-ww_b80fa8ca/msvcm80.dll
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
ymhz05fv
Assembly Version: 0.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
EasyHook
Assembly Version: 2.5.0.0
Win32 Version: 2.5.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/EasyHook.DLL
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Acid Library
Assembly Version: 1.3.2734.23020
Win32 Version: 1.3.2734.23020
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
----------------------------------------
uf8ucgfa
Assembly Version: 3.2.2000.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
...........
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
I am getting a .NET Framework "Unhandled exception has occurred in your application...index was outside the bounds of the array" error when I try to load the Leak Buster filters. This occurs on some, but not all, filters.
One example is Filter 36 - Flop Float.filter.
I have copied and pasted the details of the error message below. Fabio was notified of this error several days ago and he told me to install the latest version of HEM, which I did, but this did not help.
Please let me know what is being done about this. If I cannot get full functionality, I would like a refund. I fully understand that problems are not solved overnight, but I do expect some form of communication to let me know what is going on, rather than feeling like my problem was shelved and no one is doing anything about it.
Thank you very much...the error message is below.
**** Exception Text **
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at HoldemManager.Filter.ParseFilterFromString(String Filter)
at HoldemManager.CommonFunctions.LoadFilter(frmMainNe w MainWindow, LabelX FilterLabel, String CurrentTabName, Filter CurrentFilter)
at HoldemManager.PlayerFilterBar.k(Object A_0, EventArgs A_1)
at DevComponents.DotNetBar.BaseItem.RaiseClick(eEvent Source source)
at DevComponents.DotNetBar.BaseItem.InternalMouseUp(M ouseEventArgs objArg)
at DevComponents.DotNetBar.PopupItem.InternalMouseUp( MouseEventArgs objArg)
at DevComponents.DotNetBar.ButtonItem.InternalMouseUp (MouseEventArgs objArg)
at DevComponents.DotNetBar.MenuPanel.OnMouseUp(MouseE ventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevComponents.DotNetBar.MenuPanel.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3603 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.9.1.0
Win32 Version: 1.9.1.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 7.9.9.3
Win32 Version: 7.9.9.3
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3751
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.75
Win32 Version: 1.0.9.75
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
KeyGenerateClassLibrary
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/KeyGenerateClassLibrary.DLL
----------------------------------------
GlassButton
Assembly Version: 1.3.2.29932
Win32 Version: 1.3.2.29932
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/GlassButton.DLL
----------------------------------------
EnhancedWebBrowser
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/EnhancedWebBrowser.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.12.0
Win32 Version: 2.0.12.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.16
Win32 Version: 1.0.0.16
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 1.98.4.0
Win32 Version: 1.98.4.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
hemff
Assembly Version: 0.0.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/hemff.DLL
----------------------------------------
msvcm80
Assembly Version: 8.0.50727.3053
Win32 Version: 8.00.50727.3053
CodeBase: file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727. 3053_x-ww_b80fa8ca/msvcm80.dll
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
ymhz05fv
Assembly Version: 0.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
EasyHook
Assembly Version: 2.5.0.0
Win32 Version: 2.5.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/EasyHook.DLL
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Acid Library
Assembly Version: 1.3.2734.23020
Win32 Version: 1.3.2734.23020
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
----------------------------------------
uf8ucgfa
Assembly Version: 3.2.2000.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
...........
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>