Registration Problems

[sidGucci]

First of all, we need to enable the option to see Hidden Files: http://www.bleepingcomputer.com/tuto...utorial62.html

ALL STEPS HAVE BEEN COMPLETED

Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

DID NOT LOCATE THIS FILE

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

USING XP AND THERE IS NO FOLDER 'XHEO INC' UNDER APPDATA

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

ALL SQUARED AWAY WITH THE UPDATE

TRIED GOING TO THE ADD A SERIAL WEBISITE - DOES NOT LIKE THE SERIAL CODE THAT WAS PROVIDED TO ME
http://www.holdemmanager.net/Registration/MemberPages/AddSerialNumber.aspx

[fozzy71]

So it is registered now, you are just having problems with our registration page?

To get your current license from your running installation of HEM: Help > Show Serial Number. Does that match what you were entering? Can you try to copy/paste it into the reg site?