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View Full Version : Urgent in tournament



AABBOTT32
11-13-2009, 08:07 PM
I am in a tournament I am auto importing fine but when I click refresh inside holdem manager tourney-hands tab it is frozen on hands from a while ago, I have closed and re-opened it manually imported and still getting nothing PLEASE HELP

fozzy71
11-13-2009, 11:08 PM
Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

You try a new DB:

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


*If that doesn't help, please answer these questions so we know more about your system - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171