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jackalope10
11-13-2009, 06:24 PM
I just purchased this software this morning and have been unable to get it to work. Everything seemed ok and installed both HM and Postgre but when opening HM for the first time and trying to link the two it asked for a user name that i did not have and would not accept anthing. I de-intalled post gres and now cannot get a new one to install at all. very frustrating that you cannot call a human being. E-mails have gone unanswered and ready to get my money back. This kind of support is no support at all.

fozzy71
11-13-2009, 06:35 PM
Please try to reinstall postgresql using the installer I am PMing you.

Phone support is never a good option for any type of tech support. We provide remote desktop support when necessary, but yes, you need to start that process with an email or forum post.


The HM Database Control Panel defaults to the proper name/password.

HM's default name/password is - postgres/postgrespass