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ArchEnemy
11-11-2009, 06:50 PM
Hello everybody,
I just bought HEM Small Stakes Edition to scope my DoN on Everest.
The problem is that the software doesn't sort them as DoN 1$ but as 3500$ Tourney or something like that... (tested with trial version)
With the small stakes version, i can't see these one even if they are imported !
What can i do ?
The soft is really useless for me if i can't use it for my Everest's DoN.
Thank you for your help and sorry for my english ! ;)

fozzy71
11-11-2009, 09:38 PM
What version of HM?

Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


If that doesnt help Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

ArchEnemy
11-12-2009, 08:40 AM
E-mail sent, the problem is the same with a new DB and the update.
Thank you for your help.

ArchEnemy
11-15-2009, 08:08 PM
I did not get any answer to my first problem.
A second problem comes tonight !
I played 2 Everest's MTT in the limit permitted by my low stakes version (freeroll & 1$) and i can't see them in the list.
The real problem is that when i want to select me in the list of players, i can't because the list is empty and if i choose the option "Change", an error message comes.
All of my tourneys (SNG & MTT) are imported but nothing works !
Thank you for your help.

fozzy71
11-15-2009, 08:55 PM
I did not get any answer to my first problem.

A second problem comes tonight !
I played 2 Everest's MTT in the limit permitted by my low stakes version (freeroll & 1$) and i can't see them in the list.

Please send the original hands in again from your \hmarchive. Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net




The real problem is that when i want to select me in the list of players, i can't because the list is empty and if i choose the option "Change", an error message comes.
All of my tourneys (SNG & MTT) are imported but nothing works !
Thank you for your help.

Cash Games > Reports > Click 'Change' and search your name. Do not click the drop-down arrow. That opens a list of previously searched names.