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Waiting4Tom
11-11-2009, 04:20 PM
Hi,

I play @ Pacific Poker. The destination folder for my hand histories is C:\Poker\HH Pacific Poker. The auto import folder in HM is C:\Poker\HH Pacific Poker\Waiting4Tom, because Pacific automatically makes this new subfolder. The archive folder is C:\Poker\Archive Folder HH Pacific

My problem is that my hands are imported, but that I always get import errors. For this reason my HUD is not working and I also do no see my played hands in the 'cash games' tab of HM.

I have downloaded the newest 1.09 version of HM, reinstalled Pacific a couple of times, but I cant find the problem.

Thanks in advance for any help.

fozzy71
11-11-2009, 10:04 PM
*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


If you still get import errors please send in some hands.

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

Waiting4Tom
11-12-2009, 06:26 AM
Lol, that such a simple thing as creating a new DB is the solution to my problem. You do not wanna know all the things I tried before.

Ty