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dxio99
11-10-2009, 07:10 PM
Today I've played some hands on a hu match (cash game) and I've seen that my hud didnt work , so I've stopped my session
Now all is ok

but if I watch my hands (that HM import perfectly) and I choose "Show player stats" option... I see the hands without stats.
The problem is becouse when I was playing there were no stats (my hud didnt work)

Is this a bug ?
Thanks

fozzy71
11-10-2009, 08:05 PM
What version of HM? What site? What operating system and antivirus/firewall?

Can you email the original hands from your HMArchive folder? If you can, please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

dxio99
11-10-2009, 10:00 PM
What version of HM?

HM professional 1.09

(updated few hours ago)
http://forums.holdemmanager.com/showthread.php?t=21130




What site?

Absolute Poker



What operating system and antivirus/firewall?

OS: Windows XP Professional
Anitvirus: Avast
Firewall: I dont know . Is this important ?
(I think I have the classic windows firewall)





Can you email the original hands from your HMArchive folder? If you can, please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

Do it

fozzy71
11-10-2009, 11:32 PM
OK, one of us will check those hands.

Do you know what caused the HUD to stop working when playing? Is the HUD working properly now?

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 installed.