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dj1987
11-09-2009, 09:40 PM
hi!

i've been playing on ongame (betsafe) for a week now and everything worked fine. a couple of hours ago i started playing and the hands weren't imported. i checked the folder from which hm should import (which is C/users/(nameofuser)/appdata/local/p5/betsafe/handhistory as a default) and the hand history is there. however, hm doesn't import them (and then move the hand histories).
any idea why this is happening? how can i fix it?
as said everything worked fine before. i installed a betpot program for ongame yesterday but everything was working fine so idk whether that could have sth to do with it.

thx

dj1987
11-09-2009, 09:57 PM
oh i forgot to mention this... the hud isnt working either. table manager detects the tables but doesn't realize that there's any action.

fozzy71
11-09-2009, 10:08 PM
Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174