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casev
11-08-2009, 10:03 AM
i bought a upgrade cdrom to upgrade my vista to Win7

all worked well, and after the installation, most of my pokerrooms still work. (without a new installation).

But HM didn`t.

So i re installed HM, and am installing PostgreSQL right now.


it gives the error THE SECONDARY LOGON SERVICE is not running, this service is required for the installer to initialize the database. please start this service and try again


What should i do ???/

the option to disable UAC is not there in windows7, like it says in http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

i did put it on low.


So where is my mistake/problem ?

ballyegan
11-08-2009, 10:54 AM
Having same problem any help please?

fozzy71
11-08-2009, 12:01 PM
The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmUpdate.exe

casev
11-08-2009, 01:09 PM
thank you for your answer.

it worked with me !