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franxic
11-07-2009, 06:06 AM
i tried hours and hours, reinstalling, updating and configuring, but i just cant get any cash game stats in hm. tourney stats work completely fine. on the other hand there is no hud displayed, even when i play tourneys.

edit: i run the latest version. updating does not fix the prob.

since more than half of the trial period expired i am not ready to invest any more time in looking for the problem. is there any chance to reset the trial period? i´m not really sure that if it works today i can get a real impression of hm the remaining 7 days. however i´m sick of trying and somehow pissed.

please help! apologies if i am the problem and for my donkey-english and thanks in advance

netsrak
11-07-2009, 07:31 AM
Sorry but the licensing system doesn't allow a reset of the trial on the same computer.

So we should try to fix your problems:
If you have Vista/Windows7, please verify that UAC is off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73.
Or make sure that holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174