PDA

View Full Version : ongame winnings



theRabidDog
11-06-2009, 04:01 PM
HM doesnt seem to track the winnings at ongame correctly. I play 5/10 and 10/20 NLHE at ongame as well as lower stakes PLO at ongame. most months i have 3-6000$ less in my account than i should have according to HM. lets say for example that i had 30k in my acc at the start of the month, at the end of the month HM says ive made 25k but theres only 50k in my account. its never the other way around and i only play like 15-20k hands a month. since im a winning player it would make more sense that there would be more in my account than HM suggests (if HM doesnt track all hands it misses my winrate x hands missed).

has any1 else experienced this problem at ongame?

fozzy71
11-06-2009, 04:25 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmUpdate.exe

Change Subfolders option to no in the auto-import settings for your skin.

Delete/move the handhistory file, reboot your computer and try again.

Try and make a note of your balance before a session and after, and then check your balance change with the profit details from the Sessions tab > Group By: > Session

If you can pinpoint it to a single session it would be helpful. Then we could have you send in the ongame file(s).