PDA

View Full Version : all tourny results not bein imported



paddysauce
11-06-2009, 03:58 PM
When i import my hand histories from my sngs after each set sometimes all tournies are not completey imported and the results are not showing up .

In the tourny tab it says some tournys are not completed and therefore the results are not imported. How do I find out which ones are not completed and how do i go about importing these results. ty

fozzy71
11-06-2009, 04:25 PM
What site? Pokerstars?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmUpdate.exe

You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=43

Hallrmonky2
12-30-2009, 09:56 PM
So to get our results displayed accuratly in HEM using Stars, we have to load every 200 games? Does HEM reject duplicates when doing this?

netsrak
12-31-2009, 06:25 AM
yes and yes

Hallrmonky2
12-31-2009, 06:38 PM
Requested Hand History... Followed instructions on this post: http://www.holdemmanager.net/faq/?f=43

and am getting import errors. Any help?

Hallrmonky2
12-31-2009, 07:13 PM
Requested Hand History... Followed instructions on this post: http://www.holdemmanager.net/faq/?f=43

and am getting import errors. Any help?


Just noticed now that the players tab is now displaying like 12k players, but they are not listed in the datebase when searching all players...only the 900 are listed prior to the import errors. Any ideas?

netsrak
01-01-2010, 08:04 AM
Are the summaries in english? Your Stars client must be in english to receive english summaries.

For the 2nd question - please add some screenshots

Hallrmonky2
01-01-2010, 03:21 PM
Yeah summaries are in english.... Windows 7 asked me to save it as a UNICODE instead of ANSI encoding, but I have tried both ways to no avil. Also when I try to import the file now, it does not not find the file.

Whats the best way for the screen shots? Sent the one I took over to support@holdemmanager.net

fozzy71
01-01-2010, 07:26 PM
....Also when I try to import the file now, it does not not find the file.

You have to trick HM so it doesn't assume the file has been imported before.

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.



Whats the best way for the screen shots? Sent the one I took over to support@holdemmanager.net

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.