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View Full Version : HM does not import all hands



emirgel
11-06-2009, 09:14 AM
System: Windows 7 home premium
Postgres: Installed on mac os 8.3. (connection between HM and Postgres is stalled)
HM latest version
I started HM via rightclick and than as administrator

Holdemmanager does not import all hands from Partypoker. I installed a new Windws 7 and restore the DB all everything was ok.
Now when I play at Party Poker Hm dons not import every hand I play. I would say just every 4th hand is imported.
For test reasons I've created a new DB and played few hands. In the new TestDB works everything fine. Every hand was imported.
What could be the problem?

fozzy71
11-06-2009, 12:20 PM
If the new DB works fine, the old one must have been corrupted.

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmUpdate.exe

Here are my normal instructions for creating a new DB:

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754

emirgel
11-06-2009, 12:39 PM
I assume the same thing. What is the fastest way: to export and import hands or to make a backup of the DB and than import the backup?

fozzy71
11-06-2009, 04:15 PM
You must export/import as explained above. If the DB is corrupt, it wont backup/restore properly.