PDA

View Full Version : Pokerstars hud not working



undftd
11-06-2009, 03:58 AM
Having trouble with pokerstars on HEM.
at first, it was only tournament hands importing, cash wernt, and even with tournament hands importing, ingame hud didnt load.
the table manager said there were tables 0/6 but no stats.
Now its not importing anything properly.

Please help..

PLEASE NOTE ** THIS IS FOR MY 2ND COMPUTER WHICH IS A LAPTOP :) ****

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

The problem is with PokerStars. The hands no longer import, but atfirst it was just tournament hands importing. hud never worked. for either.
playing tournements and nl cash games.

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
i assume so, it works fine for all other sites. and tournaments on stars.
yes?
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? yes the hh file shows up in any of the locations i try changing it too..

5) Are the hands being imported into Holdem Manager?
the tournament ones were...
the cash game ones were not....

now none are.

5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
where do i find that?
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
using XP
9) Have you attached the holdemmanager.config file? yes

fozzy71
11-06-2009, 12:02 PM
......

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04
......

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.