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dochenba
11-05-2009, 03:17 PM
I have read all the forums about problems with holdem manager and I canīt resolve my problem. My problem is this: when I click in "autoimport" in holdem manager and I open a table in my poker client, suddenly the "table manager" and the table of the poker client stop working and donīt respond any more.

Sorry about the English. Thanks!

fozzy71
11-05-2009, 04:14 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

What operating system, firewall, anti-virus are you using?

dochenba
11-05-2009, 05:05 PM
iīm traying that you said but still out of order,

My operating system is Win XP SP3
anti-virus Nod32
no firewall

I have the latest version of beta and the .Net Framework

Iīm trying install HM in two other PC (one of them is Vista and the other XP) and nothing...

Iīm become crazy!! :(

fozzy71
11-05-2009, 07:52 PM
Please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.