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Bombastic
11-05-2009, 11:33 AM
Hello,

my HUD is not working properly, I don't know what the problem is. I've downloaded the newest BETA, I've answered every question, did that UAC-thing etc.
Finally Table Manager pops up, but it stops here.
As you can see it isn't getting any stats it just knows which table I'm playing.
Table Finder isn't working aswell (it doesn't find tables)

http://i36.tinypic.com/2w2e9hl.jpg


I also ain't getting any HUD or stats on Pokerstars.

Can anyone help me?

fozzy71
11-05-2009, 12:08 PM
Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.



Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

kacetado
11-10-2009, 09:57 PM
Hi i have the same exact problem can i do the same procedure of attaching holdem config file ?

fozzy71
11-10-2009, 11:29 PM
Hi i have the same exact problem can i do the same procedure of attaching holdem config file ?

Yes, but please start a new thread so i dont confuse the 2 of you.

1) Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe
2) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
3) Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php