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View Full Version : After 1.09 update today Table manager does not launch



kidpokerskid
11-04-2009, 11:27 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
More than one site because the table manager itself doesnt open.

2a) Have you clicked the Start Auto Import Button?
Yes hands are still being imported.

3) Have you the settings exactly as per the FAQ for your site?
Yes everything was working earlier today I havnt changed anything.

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? Yes

5) Are the hands being imported into Holdem Manager?
Yes

5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
No because Table manager doesnt open.

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
I am using windows 7

9) Have you attached the holdemmanager.config file?
Yes

fozzy71
11-04-2009, 11:57 PM
The config file has been corrupted somehow.

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.

kidpokerskid
11-05-2009, 05:45 PM
The config file has been corrupted somehow.

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.

I changed the config file and it installed a new one and then i checked the db connection and still nothing... on my desktop it seems to work fine but this laptop just seems to be acting up after I downloaded the beta from your sig.

fozzy71
11-05-2009, 07:55 PM
,.....

8) If your using Vista have you UAC disabled?
I am using windows 7
...

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

dadwatisds
11-06-2009, 04:08 PM
Thread hijack:

I have this same problem but with windows vista. I did steps 1-10 too and no chance. Config file attached.

I had another thread about problems with B2B tourney hud, sorry I wasn't able to reply to it as the moment I was going to take a screenshot etc the table manager itself stopped working.

fozzy71
11-06-2009, 04:19 PM
That file is corrupt also.

Are you sure you followed the steps properly, and known extensions dsiplayed?

Windows hides 'known file extensions' by default. http://www.granneman.com/techinfo/windows/showextensions/

Try those steps again:

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.


If that doesnt work try a reinstall with revo: http://www.holdemmanager.net/forum/showthread.php?t=20816