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View Full Version : Help with Opening HEM w/ Norton



Aaron Jones
11-04-2009, 08:25 PM
Hi, I haven't opened my HEM because I haven't been at my desktop for a while. Today, I tried to open it, the opening screen comes up for a second, then the whole program comes up for a second, but then it just instantly disappears. I look in the bottom right corner and my Norton shows me a message that says something like "scanning something" and then it disappears quickly as well.

My HEM is not running at all after this, and I cannot figure out how to turn my Norton off (because I think it might be hindering me from running HEM).

Any ideas?

(Yes, my User Account Control is still turned off.)

Aaron Jones
11-04-2009, 09:23 PM
I DL'd the new version and it's working. Sorry for the false alarm.