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acenuts
11-03-2009, 08:08 PM
Under Cash Games - Sessions, my stats are incorrect. The number of hands I played and money won/loss is way off. The minutes played and session times are correct, however. The numbers in the HUD are correct also correct during the session.

I recently bought a new computer and I'm running Windows 7 x64.

Thanks

fozzy71
11-03-2009, 10:17 PM
You will need to be a lot more specific and detailed. What sites are you playing, what version of HEM?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


If you are still having problems try a new DB after updating to 1.09 beta 43.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21


Can you post some screen shots detailing the differences/discrepancies?

acenuts
11-09-2009, 11:44 PM
I'm playing on UB, 9-Max, and I'm using the latest version of HEM. I had those files set at run as administrator, and set the exceptions in the firewalls. I don't want to start a new database, asI need the stats in my old one.

Thanks.

netsrak
11-10-2009, 06:37 AM
Move the handhistory files to a different folder and try import file or import via folder.

The new database is only for a test - create a new database, import some of the hands and compare it to the old database.