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frappeboy
11-03-2009, 05:45 PM
I'm on windows XP 64 bit and recently updated to the newest version of HEM.. The older version was working fine, but now everytime I open HEM I get a "Holdem Manager has encountered a problem and needs to close" error.. I am actually still able to use HEM fine as long as I don't click "don't send" or "send error report".. The new version of HEM works fine on my laptop which is vista 32 bit, so I'm pretty sure this bug is only happening because my desktop is using XP 64 bit.

fozzy71
11-03-2009, 06:33 PM
Try running the program files directly from the folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=132

frappeboy
11-03-2009, 06:52 PM
I tried that already, it does the same thing.

fozzy71
11-03-2009, 08:25 PM
I have forwarded this thread to my support manager for a reply.

fabio
11-03-2009, 10:57 PM
Are you running the Holdem Manager.exe in some kinf of compatibility mode?