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View Full Version : HEM import problem.



Rauno9
11-02-2009, 03:13 PM
Hi! When I start my HEM then I see on my import screen that HEM is already importing, regardless that I haven't clicked on ''start auto import'' button. When I click ''stop import'' then it won't stop. I just see ''stopping'' button but it won't stop. HEM also has deleted all my import folders, which is not that big of deal but I should mention it. Please help!
Thank you.

Edit: I forgot to say that I reinstalled HEM and patched it(1.09 Beta 43) and it didn't help.

netsrak
11-02-2009, 03:21 PM
Reboot your computer,

HM doesn't delete any folders on your computer. It only moves files to archive folders.

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174