View Full Version : Activation
lildude21
11-01-2009, 08:49 PM
Hey i am having problems activating my Holdem manager on my laptop. I installed windows 7 on my desktop and laptop and i activated just fine on my desktop but on my laptop it says there is a problem and i must deactivate my old one first. It is pc #2
fozzy71
11-01-2009, 11:52 PM
Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
To get your current license from your running installation of HEM: Help > Show Serial Number
You will need to sign up, login, and then change your code, then logout/login, to get the new code.
If that doesnt help:
enable the option to see Hidden Files: http://www.bleepingcomputer.com/tuto...utorial62.html
Problems Registering Holdem Manager:
1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)
2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)
3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
If you can't find those files, contact support@holdemmanager.net - DO NOT delete any other files with similar names
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