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AASOS
11-01-2009, 05:03 PM
Hello, i reinstalled my Hem and old problem with FT was happening again(stats showing freezed at 7-10 hands imported).
So i updated hem to latest version and no stats appears at all when playing, but hem is importing hands.

Where is the problem?

Thank You.

fozzy71
11-01-2009, 07:10 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

AASOS
11-02-2009, 04:48 AM
Ok, i checked everything in your link given, updated hud again with same update, but same problem still remains.
I play at FT six max cash. My hem is updated. Hands are importing and i am able to check them in hud, but no stats on table appears.

Thanks for the help.

netsrak
11-02-2009, 07:35 AM
Please reboot your computer and detelet all files in the ftp handhistory folder.

If that doesnt help:
If you have Vista/Windows7, please verify that UAC is off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73.
Or make sure that holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

AASOS
11-02-2009, 10:42 AM
I turn on run as administrator and it seems that only now updates have been instaled. I was asked to choose database i would like to use once more. After hem opening everything was reseted, players stats were showing by default, no auto import folders choosen. Despite this, now everything is running good.

Love hem support :) Thx very much.

Ps. I just have noticed, but after installing latest update, hem table manager wasnt opening after starting auto import.

fozzy71
11-02-2009, 12:04 PM
0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.

AASOS
11-02-2009, 01:59 PM
Great, thank You for quick responses, now everything is just perfect ;)