Problem importing certain hands today only?

[goodeh]

For some reason several of my largest pots today are failing to show up in my HEM software. This is on pokerstars, if I reimport the hand it shows up as duplicated but it fails to show up anywhere under both my name or my opponents as a tracked hand.

Below is an example hand history.



PokerStars Game #34777914592: Hold'em No Limit ($1/$2 USD) - 2009/11/01 13:27:49 WET [2009/11/01 8:27:49 ET]
Table 'Ino IV' 6-max Seat #2 is the button
Seat 1: noh65 ($237.25 in chips)
Seat 2: browerkid ($213.20 in chips)
Seat 3: Nitrub ($204 in chips)
Seat 4: ZenDoKai ($766.95 in chips)
Seat 5: roachpole ($242.20 in chips)
Seat 6: goodeh99 ($203 in chips)
Nitrub: posts small blind $1
ZenDoKai: posts big blind $2
*** HOLE CARDS ***
Dealt to goodeh99 [Qc Kd]
roachpole: folds
goodeh99: raises $4 to $6
noh65: calls $6
browerkid: folds
Nitrub: folds
ZenDoKai: folds
*** FLOP *** [4h Tc Jh]
goodeh99: bets $10
noh65: calls $10
*** TURN *** [4h Tc Jh] [3c]
goodeh99: bets $24
noh65: calls $24
*** RIVER *** [4h Tc Jh 3c] [6d]
goodeh99: bets $96
noh65: raises $101.25 to $197.25 and is all-in
goodeh99: folds
Uncalled bet ($101.25) returned to noh65
noh65 collected $272 from pot
*** SUMMARY ***
Total pot $275 | Rake $3
Board [4h Tc Jh 3c 6d]
Seat 1: noh65 collected ($272)
Seat 2: browerkid (button) folded before Flop (didn't bet)
Seat 3: Nitrub (small blind) folded before Flop
Seat 4: ZenDoKai (big blind) folded before Flop
Seat 5: roachpole folded before Flop (didn't bet)
Seat 6: goodeh99 folded on the River


I am using the latest beta

[fozzy71]

Please make sure your HEM titlebar says beta42.

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.

If that doesnt work try importing them to a new test DB.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21



If that doesnt work Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net/