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View Full Version : HM crashes when joining tables via TS in 12.10 on ipoker



Daniel
03-19-2012, 11:39 AM
see title

Patvs
03-20-2012, 01:06 AM
On which ipoker skin?
Can you post a screen (or the crashlog) of TableScanner + ipoker lobby when you run the scan.

Daniel
03-20-2012, 01:53 PM
Pokerhuis, but using instascan, so no classic issues with lobby settings.

Where can I find the log?

Patvs
03-20-2012, 08:26 PM
hud options--> table preferences--> enable logging
You can then find the log file in the HoldemManager/Logs folder

Daniel
03-21-2012, 03:16 PM
does not seem to affect log.txt. Only update log is bodogScraper.txt, but I don'y play there

Patvs
03-24-2012, 06:43 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_21Mar2012.exe


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Daniel
03-26-2012, 03:47 AM
vista, windows firewall, avast. All progs run as admin, exeptions are set, and everything is updated.

This version won't startup, keeps hanging at initializing db window. Reverting to 12.09 solves startup issue.

Patvs
03-26-2012, 07:44 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_24Mar2012.exe

Note the HM1 update will perform a big database update when you run it.
So ignore any "not responding" error but wait for the program to unfreeze and the database update to finish.
Make sure you have enough free diskspace.
If you have a 40 GB database--> the database update would like 10 GB of free space (to use temporarily)


Run dbcontrolpanel.exe and create a new database, if you get an error upon startup.