PDA

View Full Version : Sudden Error in HEM



jyl702
10-31-2009, 05:10 PM
My Holdem manager abruptly stopped functioning this afternoon. It still detects the table I play on, but it no longer records hands or displays the HUD. I have been using Holdem manager for ~1.5 months now with no problem, so I have no idea what the issue is here.

There is an error message when I click on "cash games: sessions." It says: "Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."

I have already tried reinstalling HEM, but the error persists.

Can anyone help out? Thanks a lot!

jyl702
10-31-2009, 06:03 PM
My Holdem manager abruptly stopped functioning this afternoon. It still detects the table I play on, but it no longer records hands or displays the HUD. I have been using Holdem manager for ~1.5 months now with no problem, so I have no idea what the issue is here.

There is an error message when I click on "cash games: sessions." It says: "Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."

I have already tried reinstalling/repairing HEM, but the error persists.

Can anyone help out? Thanks a lot!

fozzy71
10-31-2009, 09:03 PM
This is usually a firewall or windows update issue.

First try to delete the \postgresql\8.x\data\postmaster.pid file, if you see it, and reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.