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born2gamble
10-30-2009, 05:22 PM
It was working fine, I upgraded to Windows 7, and it was working fine for 3-4 days, and today I cant even open it up, I get this error

http://i899.photobucket.com/albums/ac200/born2gamble/hemerror.jpg

born2gamble
10-30-2009, 05:40 PM
I re-downloaded the latest patch, its now letting me get to hem but, I get this error

http://i899.photobucket.com/albums/ac200/born2gamble/hemerror2.jpg

fozzy71
10-30-2009, 06:09 PM
Please do not make 2 identical threads.

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

If those basics dont help, try these steps.


First try to delete the \postgresql\8.x\data\postmaster.pid file, if you see it, and reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands.

DukeLeto
11-02-2009, 03:05 AM
Hi and thanks,

I went through the process above, created a new 8.4 database, and exported and imported the hands. I decided to go ahead and purchase the program, did so, received a serial number, but when I go to add it (pasted straight from computer) it tells me the serial number is not valid or has not yet been used.

How do I get around this?

netsrak
11-02-2009, 04:40 AM
You get this messages during the activation process?

Which operating system?

Are you running holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe as administrator?

Please check this: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159
http://holdemmanager.net/forum/showthread.php?t=20612