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pr0wler
03-16-2012, 09:19 PM
I just installed the most recent update and ever since then I can't get a working HUD on Cake. The hands import fine but no HUD. What's the dealio?

Bill Haywood
03-16-2012, 09:54 PM
Same here. Any way to dial back the update?

Patvs
03-16-2012, 10:47 PM
Update to: http://www.holdemmanager.com/Downloads/Hm2_2.0.0.6470.exe

Try the TableFinder: http://hm2faq.holdemmanager.com/questions/1441/HowIsTableFinderUtilizedIfTheHUDDoesNotAppear%3F

Bill Haywood
03-16-2012, 10:50 PM
I found an older released that brought the HUD back: http://forums.holdemmanager.com/hm2-releases/189471-2-0-0-6309-hm2-internal-pre-release-version-license-fix.html

Bill Haywood
03-19-2012, 06:40 PM
I installed 6483 and tried the Table Finder application. The "Settings" link appears on the table I'm playing, as it should. I go into Table Finder, and it correctly lists the table I'm playing at. I drag the little gunsight to the table, and it asks if that's the one, and I say yes. Then, in the table finder window, stats pop up in the orientation they should be on the actual table. But the actual table still doesn't have the HUD. It says "waiting for hands" but I double check the settings and HEM2 is looking for hands in the proper place.

Patvs
03-20-2012, 01:12 AM
This is a known issue and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly and this is a high priority issue.

The assigned internal ticket # on this issue is HM-4392. We will often release builds on a limited basis, only in the forums for a few days first, so please check back in this forum http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-4392 Is Resolved" in the subject line and body of the email.