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View Full Version : Use my smart phone like a modem,but holdem manager dont work



funkytoni
10-30-2009, 09:02 AM
Hi

I Use my smart phone like a modem to play poker,but holdem manager dont work.

"you are being asked to reactivate either because the hardware profile on your machine has changed signiicantly since you first installed the sotware or you have de-activated your license or installation on a new machine.You will need to reactivate your license in order to continue use."

I dont understand why HM tell me that.Im on the same PC.
I clik reactivate online>PC#1 (1)* >there were errors during activation ...

netsrak
10-30-2009, 11:15 AM
Which errors?

Go to our registration system (link in my signature) and reset your license.

funkytoni
10-30-2009, 03:02 PM
ok, i reset but thats still dont work.

Copy details to clipboard, I send to you?

netsrak
11-01-2009, 07:12 AM
Read the details and do what is suggested there.
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159

For resetting your license use our registration system (link in my signature)

funkytoni
11-02-2009, 12:08 PM
I reset the licence


Still dont work

And HM work only if i am connected to internet.It doesnt work if i am offline and i need HM when im offline.

Always the same problem:
activate your software
activate your software
activate your software

:mad:

netsrak
11-02-2009, 02:56 PM
Can you please try with the latest Beta from the link in my signature.

funkytoni
11-02-2009, 03:18 PM
Can you please try with the latest Beta from the link in my signature.

I did it.Still:
"activate your software"

funkytoni
11-02-2009, 06:17 PM
So what can i do?

netsrak
11-03-2009, 12:35 PM
Operating system?
Firewall?
Virusscanner?

funkytoni
11-04-2009, 09:02 AM
I did all


The biggest problem is that HM doesnt work offline!
If HM run and after i connect to internet on the PC with my smartphone, thats work, i can use HM HUD...Ect

Why u dont allow the users to use HM offline???

fozzy71
11-04-2009, 10:53 AM
Most people can use HEM offline, if it has been online recently. For some people there is a bug which we have not been able to pinpoint.

http://www.holdemmanager.net/forum/showthread.php?t=12027&highlight=offline+activation

funkytoni
12-05-2009, 03:06 PM
Most people can use HEM offline, if it has been online recently. For some people there is a bug which we have not been able to pinpoint.

http://www.holdemmanager.net/forum/showthread.php?t=12027&highlight=offline+activation



Im not connected since 1 week, HM work everyday offline during this week.

I connect to internet, few minutes after HM doesnt work offline and still not working after at least 30 try.

funkytoni
12-05-2009, 04:07 PM
i did it : http://forums.holdemmanager.com/showthread.php?t=20612

still doesnt work.

I try to activate again, always the same message:
activate online be patient
X There were errors during activation.You can retry activating online or go back and try another method.I problems persist please contact customer service.

License Failure Details
--------------------------------------------------
12/5/2009 8:06:03 PM
HoldemManager.frmLoading
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
La demande a échoué avec l'état HTTP 403 : Forbidden.

funkytoni
12-05-2009, 04:15 PM
I dont know if it help : im probably limited to ONE port (80 or 8080 i think) because of the proxy of my mobile operator (SFR).

fozzy71
12-05-2009, 06:52 PM
Did you also try to reset your password on the registration site?

Please email fabio@holdemmanager.net your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder, with a link to this thread.