View Full Version : Trail expired?
FlashingFalcon
10-28-2009, 07:30 AM
Hey all,
I just downloaded HEM and I wanted to use it for the first time but it says I still have 0 days to use it for trial. Now I'm confused because I didn't use it before.
Can someone help me with this?
Thx in advance!
FlashingFalcon
fozzy71
10-28-2009, 11:50 AM
If it says 0 days, then you must have tried installing it previously. Unfortunately it is not possible to extend the trial. We do offer a 10 day full refund, so you could use that as an extended trial of sorts.
FlashingFalcon
10-28-2009, 11:57 AM
And how can I get that sort of extended trail? Because I really want to try it first before purchase it..
netsrak
10-28-2009, 02:43 PM
Is the date/time setting on your computer correct?
If yes it is not possible to test it on this machine.
You could reinstall your computer, use a virtual machine or a different computer or you use the 10 day refund guarantee as an additional trial.
FlashingFalcon
10-28-2009, 03:48 PM
But how can you obtain that 10 days refund?
And it is what fozzy71 said. I installed it like 1 months ago, didn't use it because I used pokertracker. Now I want to try HEM to compare.
fozzy71
10-28-2009, 04:11 PM
We cant extend the trial. You can purchase a code and use the purchased version. If you decide you dont want it within 10 days just email sales@holdemmanager.net for a refund.
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